The Activity Service API gives developers programmatic access to historical session data, including session counts, participant information, and usage metrics. It is implemented using Windows Communication Foundation (WCF) and supports SOAP/XML, JSON requests, and standard HTTPS POSTs, so it can integrate with backend reporting systems, custom dashboards, and CRM workflows.
This section is a reference for the Activity Service. It covers the available Methods and Endpoints (such as retrieving active, completed, or user-specific sessions), the Conventions required for authentication and date formatting, and a mapping of Session and Guest Statuses so you can track the state of each cobrowse, screen share, and video interaction.