The Session Invitation API lets your agents send one-click session links directly to customers via SMS or email, eliminating the need to read session codes out loud over the phone. This section includes a guide to authenticating these requests using GSSNID, GJWT, or LoginKey tokens, and an interactive API reference for the smsInvite endpoint, covering the JSON payloads and response schemas needed to integrate this flow into your custom agent desktop.
In This Section
Session Invitation Summary
Overview of the Session Invitation Web Service, including supported authentication methods, header formats, and sample API requests for sending session links.
Session Invitation API Reference
Interactive API reference for the legacy Session Invitation smsInvite endpoint, including request schemas and response models.