The Session Invitation API allows your agents to send one-click session links directly to customers via SMS or email, eliminating the process of reading session codes out loud over the phone. In this section, you will find a guide to securely authenticating these requests using GSSNID, GJWT, or LoginKey tokens, alongside an interactive API reference for the smsInvite endpoint where you can explore the exact JSON payloads and response schemas needed to integrate this connection flow into your custom agent desktop.
In This Section
Session Invitation Summary
Overview of the Session Invitation Web Service, including supported authentication methods, header formats, and sample API requests for sending session links.
Session Invitation API Reference
Interactive API reference for the legacy Session Invitation smsInvite endpoint, including request schemas and response models.